We appreciate the reviews received by our customers….

MOLD REMEDIATION

Edelweiss stands out above any other remediation company for their professionalism and dedication to getting things done right. I have used them for two very large water damage remediation’s involving mold, and I have found them to be highly ethical as a company and highly skilled, knowledgeable, and dedicated as people. No one else shows up and goes the extra mile the way they do. I trust them completely to see things through to the end with highly complicated and detailed jobs. They are a small company who treats every job with meticulous care.

Caroline Dechaine, Santa Fe, NM

MOLD REMEDIATION

I was in need of mold remediation from a leaky pipe. Edelweiss technicians were on time, they setup without a mess, they did a great job and cleaned up. It was perfect and they were pleasant! I would definitely hire them again.

Edward K., Santa Fe, NM

MOLD REMEDIATION

Edelweiss removed mold infested walls, ceiling, floors. Billed as appropriate to insurance, much of cost was covered.

Lou L., Santa Fe, NM

WATER DAMAGE

Excellent service. The crew was professional and prompt and I am extremely happy with the work done. It began as an emergency situation where I had a flood in 5 areas of my home on a Sunday afternoon. As soon as I called, they came and began the process which took a month due to the extensive water damage. They had to remove carpets, move furniture and dry out flooded areas. Their prompt service saved me from a much worse situation.

They always answered my calls, even as problems arose on a weekend and solved everything efficiently and pleasantly. Everyone who came was courteous, hard working and completely trustworthy. I give them the highest marks in every area and would not hesitate using them again.

After drying out the areas they constantly came to check on the progress and oversaw all the necessary steps which included testing of the areas for bacteria, mold etc. It was extremely helpful to know that whenever I called, someone would respond immediately even on weekends and at any hour of the day or night.

I had no idea what the job entailed and felt Edelweiss handled everything thoughtfully, intelligently, promptly and professionally- and that lessened the stress of the whole situation immensely.

Carol M., Santa Fe, NM

WATER DAMAGE

Edelweiss removed water and water damaged ceiling, insulation and sheetrock from my home after my pipes burst. They checked for mold. They were very thorough with drying out my home, cleaning up water damaged aspects, checking for mold and declaring the home safe and sound. They also did a follow-up visit a week later to re-examine everything to make sure this home was absolutely dry. They went above and beyond. It gave me complete confidence that this home was free of water damage and mold build up. I’m 100% happy with what they’ve done. They were methodical and professional and they explained everything they were doing.

Judy B., Santa Fe, NM

Edelweiss is proud to provide pro bono services for our local non-profits:

The Frost Foundation
Water Damage Removal
Mold Remediation

Esperanza Shelter
Carpet Cleaning

Horses For Heroes
Construction Clean-up

Felines and Friends
Carpet cleaning/deodorization

DEEP CLEANING: PET STAINS, ODORS

We called Edelweiss to clean a pet soiled carpet. They cleaned our upstairs office area and 16 steps plus the stair landing plus my daughter’s bedroom. They also cleaned a microfiber couch. The office and stairs smelled of urine from a previous tenant’s dog. We had the carpet pad replaced, but the company that did the replacing suggested that the smell wouldn’t be eradicated entirely unless the carpets were cleaned and suggested we call Edelweiss.

The crew members were polite, swift and professional. I was so impressed that I asked them if they had time to clean my sofa. The team leader called the office which adjusted an appointment and made it happen. Microfiber, I’ve learned, is a stain magnet, but the couch was a designer piece worth preserving.

Malissa K., Santa Fe, NM:

DEEP CLEANING: PET STAINS, ODORS

I have used Edelweiss for almost 20 years and have never been disappointed with the company. The technicians showed up each time very promptly and professionally. The staff worked very hard to make sure everything is exactly where you want it, and do not get impatient if you do the “one inch this way, one inch that way” process. A great group of people to deal with..

Trisha T., Santa Fe, NM:

DEEP CLEANING: CARPETS

Edelweiss cleaned and deodorized my carpets. They were so professional, courteous and did such a great job.

Susan C., Santa Fe, NM

DEEP CLEANING: CARPETS

I just wanted to follow up on the work your team provided at my home yesterday — Eduardo and Joshua arrived absolutely on time and proceeded to clean both carpets and the two utility closets both professionally and with wonderful expertise, care and courtesy. …I want to compliment them on their professionalism and their courtesy. And I thought someone at Edelweiss should know what great work they did. We will definitely be calling on Edelweiss again. Many thanks.

Linda, Santa Fe

FLOOR POLISHING

Edelweiss did some floor polishing for me. They came out twice, first to evaluate the job and do the stripping and again to finish the work. The owner came out and did the original estimate and was very thorough. He did some sample stripping to make sure the work could be properly done. A very friendly and thorough professional. The two workers he sent out were very friendly and helpful as well. They also left a blower at the residence for a couple of days to ensure the floor was properly dry before sealing. We would definitely use them again.

Deborah S., Los Angeles, CA

DEEP CLEANING: FLOOR TILE

Edelweiss cleaned my tiles, polished and sealed them. This company knows what they are doing. I’m so happy with the results. They are very organized and efficient with their time. The technicians helped with moving the furniture and replacing on completion, very professional

Cynthia D., Santa Fe

DEEP CLEANING: FLOOR TILE

After checking on several companies who do Saltillo tile cleaning, we found Edelweiss with the best price and they did a fantastic job on our more than 1000 square feet of Saltillo tile. It looks great and they were punctual and friendly. They moved everything that needed moving, power washed one day, sealed and surfaced the next, and returned the third morning to put everything back. We could not have been happier.

Robert B., Santa Fe